RATES
All rates for accommodation in Bali are quoted in US dollars. Unless they are mentioned in other currency .
All prices are subject to 10% Government tax , unless differently mentioned
All amount needs to be transferred to the accounts mentioned on the invoice .
All payments should be received in net full, including all the banc charges plus the fees of the corresponding banc(s). All these costs are for the sender.

SEASONS
Bali Villas Home offers three seasons. These are ;

LOW SEASON

HIGH SEASON
PEAK SEASON

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January 10 to June 30, excl Chinese New year and Easter;
15 September to 20 December
Easter week, Chinese new year, July, September 1 to 15
August and Dec 20 to Jan 10

OCCUPANCY
Rates quoted allow for maximum occupancies of the villa as shown in the provided information. The number of guests staying in a property can not exceed the maximum number of guests published and or agreed in the bookings confirmation.
Bali Villas Home reserves the right to refuse any bookings if not suitable for accommodation.

INCLUDED/EXCLUDED
Rates include salaries of all household staff, cost of electricity, water, cleaning & gardening supplies, local taxes and so on.
All homes offered by Bali Villas Home are fully equipped with linen, crockery, utensils, drinking water, initial supply op soap & toiletries. A welcome drink and a fruit basket & flowers upon arrival.
Rates do not include baggage handling, gratuities, telephone, fax & telegram charges, car rental, food, soft drinks/ liquor, personal items & expenses and any excessive cleaning required upon departure.
Laundry service is not included.

RESERVATION & PAYMENTS
Payments of 50 % rental deposit must be received to guarantee you reservation. No more then 10 days after receiving of the invoice the deposit should be received. This deposit is non refundable. Final (remaining) payment must be received by Bali Villas Home at least 60 days in advance to arrival (Exception; if booked less then 60 days in advance of arrival). Failure to make the final payment on a timely basis will make the reservation subject to automatic cancellation.

All payments should be received in net full of the total amount, including all the bank charges & fees plus the fees of the corresponding bank(s)!

CANCELLATIONS

When a cancellation occurs more then 60 days before arrival the cancellation fee will be equal to the deposit.
When the cancellation occurs between 60 days and 14 days upon arrival a cancellation fee of 75% of the total amount will be charged.
When the cancellation occurs within 14 days upon arrival, the full amount of the booking.

BOOKING CHANGES
A US $ 50 administration fee will be charged by Bali Villas Home for any change of booking after a reservation has been confirmed. Acceptance of any change is subject to approval by Bali Villas Home and the villa owner.

COMPLAINTS
If you, during your stay, in the private homes encounter any challenge , problem or considers that he/she has cause for complaint concerning a property, the matter should first be taken up with the villa manager. If a satisfactory solution can not be found, the client should then report to the bookings agent. Aftre a settlement and solution is accepted, there is no options to re-open the case again in a later stage. No liability shall arise beyond the refund of the monies paid. The agency will not honor complaints from a client upon departure or after return home when it is no longer possible to investigate the complaint effectively.

LIABILITY
Bali Villas Home acts only as an agent for the villa owners, suppliers and/or contractors who are providing the accommodation, transport and services. Under no circumstances shall Bali Villas Home be held responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, however caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodation as described or substituted and including, without restricting the generality of the foregoing as a result of any delay(s), substitution(s), rescheduling(s), or change(s) in the provision of services or land accommodation by Bali Villas Home or by reason military action, revolution or “acts of God”, or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or accommodations herein or as substituted. If any accommodations and/or services are substituted, Bali Villas Home at all times will act in good faith and use its best efforts to substitute with accommodations and/or services or a type comparable to those originally contracted. Bali Villas Home at their sole and unfettered discretion reserve the right to refuse or discontinue service to any person(s) and/or to second any contract for accommodations or guests services.